August 2007

All services may be intermittently affected as we conduct some upgrades to our infrastructure over this period. We do not anticipate that services will be unavailable for the entire three hours, but clients should be prepared for intermittent service.

Updates to this information will be posted here.

June 2007

Shell and client web services will be affected as we take down a file server to perform maintenance. We will advise here if this will take longer than expected.

May 2007

Subversion and DNS services have been intermittently unavailable due to the failure of a primary web server. Services were moved to a secondary server early Tuesday (2007-05-29) and at this point we believe all services are functional, pending the propogation of updated DNS records. We will continue to monitor the situation to ensure the issue does not reoccur.

Note that VPS and email accounts should not have been affected significantly. Any clients still experiencing problems are advised to contact us on support@labyrinthdata.net.au.

All services were disrupted due to a fibre cut caused by landscaping works being carried out along Hepburn Avenue, Perth, Western Australia. The redundant fibre link employed by our upstream provider did not function and at approximately 5pm network connectivity was moved across to a backup microwave link. Full connectivity was restored by 7pm, and all services are believed to be fully functional at this point in time.

December 2006

We have been notified that our upstream provider will be performing some upgrades to improve redundancy at their network borders. No downtime is expected, but there is a chance of a brief disruption to all services. We will monitor the situation and update this page as necessary.

October 2006

International (non-WAIX) connectivity was affected today by an upstream outage. We are working with our upstream provider to determine the cause and provide advance warning of any future outages.

Subversion services were affected by an extended outage today. No other services were affected. We believe the issue has now been resolved and apologise for any inconvenience.

September 2006

All services will be affected as we take a server down to perform some hardware and software upgrades. We anticipate that services will be back online well before the scheduled time. Updates will be posted to this page as required.

Update 2006-08-29 1213: Start and finish time have been moved back one hour. Downtime will now start at 1400 GMT+0800 and finish at 1700, rather than 1500-1800 as previously indicated.

Update 2006-09-02 1409: There were some issues last night affecting shell home directories and subversion as a result of this upgrade. We believe these issues have now been resolved, but are continuing to monitor the situation.

August 2006